Configure Response

10min
The Configure Response Panel is where the webhook body can be configured and it is divided in 2 section, Handshake Response Body and Custom Response Body:
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Handshake Response Body 
This section is designed to help validating the webhook response. When the webhook is created, the Handshake response body can be configured to return the specific payload that the third-party app is expecting.
Handshake Response Body Configuration:
Create a new webhook.
Copy the unique webhook URL in the webhook configuration in external app.
Open the Configure Response panel and expand the Handshake Response Body section:
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There are 3 options for the Response configuration method: Static response, JavaScript and JSONPath. After the response is configured, listen to the handshake and trigger the webhook from the third-party app to receive the response:
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Static response (JSON):
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Scripting (JavaScript):
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JSONPath:
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Custom Response body:
This section is designed to return a custom response when the webhook is assigned to a process. I
Custom Response body configuration:
Create a webhook and trigger it to get the Data Models Structure:
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Open the Configure Response panel and expand the Custom Response Body.
Configure the Custom Response:
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Save the webhook.
Create a process.
Open the webhook pannel and assign the webhook to the process:
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After the webhook is assign, open the Custom Response panel and here you can set as custom response an attribute from the webhook data model or a variable from the process:
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Select a variable or an attribute and trigger the webhook from the third-party app. This will start the process and return the Custom response:
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Updated 02 Nov 2023
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