Set process notifications

Process notifications send an email when a run of your process ends. You choose who receives it and whether to send it when the run succeeds, when it fails, or both.

There are two kinds:

• General Process Notification: an email for every run of the process, whatever started it (a user, a schedule or an external source such as a webhook or an API call).
• Scheduled Notifications: an email only for the runs started by one schedule of the process. Each schedule has its own settings.

Open the notification settings

You can open them in two places:

• From the processes list. In the process row, click the email icon, or open the row's menu and click Set process notifications. The icon's tooltip tells you whether notifications are set: "Notifications are set" or "Notifications not set".
• From the Process Designer. In the right-side tabs, click the email icon (Process notifications).

The Set Process Notifications panel opens.

You need permission to edit the process to change its notifications. Otherwise the settings are read-only.

Set the general notification

1. Expand General Process Notification.

2. Turn on Set email notifications.

3. In Email addresses, type one or more addresses. Separate them with a semicolon, for example ana@example.com;ion@example.com.

4. Under Notification type, check one or both:

   • Notify when run is success
   • Notify when run is failed

   If you clear both, the panel shows "You need to select a type from above in order to complete the notification configuration."

5. Close the panel.

There is no Save button: your changes are saved as you make them. An address that is not valid is marked in red under the field.

Set notifications for one schedule

If the process has schedules, Scheduled Notifications lists them, each with Notification set or Notification not set. If it has none, you see "You don’t have any schedule set for this process."

1. Expand Scheduled Notifications and click a schedule.
2. The panel shows whether the schedule is Enabled or Disabled and how often it runs.
3. Set Set email notifications, Email addresses and Notification type the same way as above.
4. Click the schedule name at the top (or Back) to return to the list.

These settings apply only to that schedule and do not change the general notification. You can also set a schedule's notifications when you create or edit it. See Schedules.

What the email contains

The email tells you how the run ended and includes the ID of the workspace the process belongs to, so you can tell runs from different workspaces apart.