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Custom URLs

Give your forms and webhooks readable addresses made of your company's name, a workspace name and a name of your choice, plus a short link.

A custom URL gives a form or a webhook a readable address that you choose, instead of an address made of IDs. A custom URL has three parts:

/<master workspace URL>/<sub-workspace URL>/<form or webhook URL>

For example, /acme/finance/expense-claim. The first part is set once for the whole enterprise account, the second once per sub-workspace, and the third for each form or webhook.

Each form or webhook with a custom URL also gets a tiny URL: a short, generated address of about ten characters that works on its own, without the workspace parts.

Custom URLs need an enterprise account with a master workspace. The form and webhook part can be set only after the master workspace URL and the sub-workspace URL exist.

URL rules

Every part of a custom URL:

  • is 3 to 32 characters long;
  • uses only the letters A–Z and a–z, the digits 0–9, _ and -;
  • must not already be taken. If it is, you see "This custom URL is already taken."

Click Generate next to a field to fill it with a random 12-character value.

Set the master workspace and sub-workspace URLs

  1. Switch to the master workspace and click Custom URLs in the left menu. The Custom URL Management page opens.
  2. Under Customize Master Workspace URL, type the account's part and click Save.
  3. Under Sub Workspace custom URL, pick a workspace in Select Workspace to set custom URL, type its part in Set custom URL and click Save.
  4. Repeat step 3 for each sub-workspace whose forms or webhooks should get custom URLs.

The Custom URL Management page with the master workspace URL and a selected sub-workspace with its custom URL

Changing or deleting the master workspace URL or a sub-workspace URL changes the address of every custom URL that uses it. Links you have already shared stop working. The delete dialog warns you: "Are you sure you want to delete this custom URL? it can break existing custom links."

Give a form a custom URL

  1. Open the form in the Form Designer. It must be saved at least once.
  2. Open the Custom URL tab on the side. The tab is shown only when the master workspace URL and the sub-workspace URL are set.
  3. Under Customize Form URL, type the form's part, or click Generate, then click Save. You see "Custom URL was saved."
  4. Use the copy icon to copy the full address. After the first save, the Tiny Form URL is shown above, with its own copy icon.

The Set custom URL panel in the Form Designer with the Customize Form URL field and the Generate and Save buttons

To change a form's URL, type a new one and click Save. To remove it, click the delete icon next to the field. Saving needs permission to update forms; deleting needs admin permission on forms.

Give a webhook a custom URL

A webhook can get a custom URL after it has been saved. Open the webhook with Edit, set its part in the Custom URL section and click Save. The webhook then shows a Webhook Custom URL and a Webhook Tiny URL, each with a copy icon. See Webhooks.

Rename a workspace

Rename a workspace or a master workspace from its Dashboard, who can do it, and the rules a workspace name must follow.

Two-factor authentication

Turn on two-factor authentication (2FA) for your account, require it for everyone in a master workspace, and what users see when a workspace requires it.

On this page

URL rulesSet the master workspace and sub-workspace URLsGive a form a custom URLGive a webhook a custom URLRelated